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Due to the high-call volume, members are encouraged to submit their inquiries via our Ask Member Services webform at the Ask Member Services Link

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DCRB Self Service

April 4, 2022

DCRB Self-Service

Over the past year, the District of Columbia Retirement Board has been working with our partners at the U.S. Department of the Treasury (Treasury) on an initiative that will add self-service functionality to Treasury’s System to Administer Retirement (STAR). We are pleased to advise you that we have completed Phase I of this project and members can begin accessing their information via  https://starretirements.treasury.gov. Before members can access their information, they will need to complete the member validation and login process by creating an account with ID.me

DCRB is staggering launch dates to accomodate the assistance we plan to offer members. Below are the following dates members can begin accessing the new portal. 

  • Monday, April 4, 2022 - Fire Annuitants
  • Monday, May 2, 2022 - Police Annuitants
  • Monday, June 6,  2022 - Teacher Annuitants 

DCRB will be mailing out self-service welcome information to annuitants the first week of launch for each group. 

What You Now Change and View with Self-Service:

  • Make changes to your address
  • Make changes to your contact phone numbers
  • Make changes to your direct deposit
  • Add emergency contact
  • View general personal information, tax withholding, benefit elections, and pension payment information

Please note that the changes you make to your information are in a live/real-time environment and will be applied to your official record.


Accessing Self-Service  - https://starretirements.treasury.gov

New and existing Id. me Login Assistance   - https://help.id.me/hc/en-us/requests/new

ID. me Sites

Additional Help

As you navigate through the self-service application and have any questions about the navigation or functionality, please contact DCRB at our dedicated self-service line at 202-343-3222 or toll free at 1-855-509-2727 for assistance. For any non-self-service questions, you still can contact DCRB at 202-343-3272 or 1-866-456-3272 or submit general inquiries to https://dcrb.dc.gov/page/ask-member-services.