The District of Columbia Retirement Board's (DCRB) Online Member Services provides a secure way for Plan members to conduct business at their convenience. Plan members can submit forms online, schedule in-person or virtual appointments, and/or submit inquiries through DCRB's “Ask Member Services" below. 
In addition to these services, you can access DCRB's annuitant self-service portal here and/or mail your hardcopy documents to DCRB at the following address:
District of Columbia Retirement Board
Attn: Member Services Center
900 7th Street, NW, Second Floor
Washington, DC 20001
Member Web Submission Forms (fillable forms to submit online)
Schedule an Appointment
You can use the Appointment Scheduler 24/7 to plan an in-person lobby visit, schedule a phone call with a Member Services Representative or make a virtual web appointment. You can also make an appointment by contacting the Member Services Center at (202) 343- 3272; however scheduling through the website is the most direct route to obtain an appointment.
Ask Member Services Web Inquiries (Documents can be attached and submitted)
Members can now submit an inquiry and attach supporting documents through the website 24/7 at Ask Member Services.